Empathetic leadership convinces almost every top executive, yet many are afraid to practise it. That is the finding of the second part of Businessolver's 2026 State of Workplace Empathy report, published on 3 November 2026: 59% of CEOs expect their decisions to be challenged when they make them with empathy.
The finding is striking because it comes from the very people who, in the same survey, say they believe in the value of empathy. 99% of CEOs think it contributes to business results. Believing in something and feeling free to do it, however, are not the same thing.
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